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Terms and conditions
General Provisions
1.1 These terms and conditions ("Terms") govern the relationship between Golazzo Casino (hereinafter referred to as "the Operator" or "we"), with its registered office, and any player (also known as "you" or "user") using our online casino services.
1.2 By accessing, visiting, playing on our website, (the "Website") or participating in any of the games, tournaments, bonuses or promotions offered by us ("Services"), you acknowledge that you have read, understood and agree to be bound by these Terms.
License
2.1 The Operator is licensed and regulated under the laws of Curaçao (the "Jurisdiction").
Age Restriction and Eligibility
3.1 You must be at least 18 years old to play on our Website or use any Services provided by us.
3.2 We reserve the right to request proof of age from you, in which case we may suspend your account until such verification has been completed.
Account Registration and User Responsibilities
4.1 To register an account with us, please visit our Website and fill out the registration form accurately and truthfully.
4.2 You must provide a valid email address and password to access your account. It is solely your responsibility to maintain confidentiality of these credentials.
Payment Methods and Transactions
5.1 We offer various payment methods, which can be viewed on our Website under the "Payment" section.
5.2 All transactions are subject to standard terms and conditions agreed upon by the Operator's banking partners and applicable law.
Wagering Requirements and Bonus Rules
6.1 To qualify for certain bonuses or promotions offered by us, you must fulfill specific wagering requirements as specified on our Website under each promotion section.
6.2 We reserve the right to amend any bonus terms at any time without prior notice.
Responsible Gaming Policy and Self-Exclusion
7.1 The Operator is committed to promoting responsible gaming practices among its players.
7.2 You can self-exclude your account for a specified period (up to permanent) or set limits on deposits, losses, or wagering through our website's configuration options.
Prohibited Activities and Offenses
8.1 The Operator reserves the right to suspend or terminate your account if we have reasonable grounds to believe that you are involved in prohibited activities including, but not limited to:
- Money laundering
- Fraudulent transactions
- Collusion or cheating while playing
Intellectual Property and Trademark Rights
9.1 All content on our Website (including software applications, graphics, text, logos, images), trademarks and copyrights are the exclusive property of the Operator.
Jurisdictional Issues and Dispute Resolution
10.1 The relationship between you and us is governed by the laws of Curaçao, and all disputes shall be resolved according to such jurisdiction's rules.
10.2 Any issues or complaints regarding our Services can be emailed. We will respond in a timely manner.
Amendments
11.1 The Operator reserves the right, at its sole discretion, to modify these Terms and conditions from time-to-time by posting an updated version on our Website.
Acceptance of Amendments
12.1 Continued access or use of any Services after notice posted will indicate acceptance of amendments made in accordance with Clause 11 above.
Governing Law and Jurisdictional Scope
13.1 These Terms shall be governed by, interpreted under and enforced according to the laws of Curaçao.
13.2 Any dispute arising from or connected to these Terms will exclusively fall within the jurisdiction of Curacao courts.
Termination and Suspension
14.1 The Operator reserves the right to terminate your access to our Website or use of any Services at its discretion without prior notice.
Limitation of Liability
15.1 We are not liable for any direct, indirect, incidental, special or consequential losses arising out of using our website.
Disclaimer and Indemnification
16.1 The Operator makes no representation that the content on its Website complies with local laws or is suitable for users from jurisdictions outside Curaçao.
Compliance with Antiterrorist Regulations
17.1 We observe all international sanctions and anti-money laundering rules. Any dealings suspected of breaching such regulations will be reported to appropriate authorities.
Customer Support
18.1 You can contact our customer support department through the 'Contact Us' section on our Website or by emailing us.